Customer & Proposal Info
Proposal Items
| Qty | Model # | Customer Description | Unit Cost | Markup% | Unit Price | Extended | ✎ |
|---|
Labor
Recurring Charges
▾Ongoing charges tied to this proposal — monitoring, subscriptions, maintenance plans, cloud services, etc. These appear separately from the one-time investment total.
Discount
▾Notes (optional — appears on PDF)
▾Terms & Conditions
▾Financial Summary
PDF Display Options
Choose how pricing appears on the customer-facing PDF.
Saved Proposals 0
Auto-saved every time you generate a PDF. Load any to edit and re-generate.
Job Actuals (accepted jobs — proposal vs actual)
Capture real hours, labor cost, materials used and completion date for accepted jobs, then compare against the accepted estimate. This is separate from proposals and never changes them.
Jobs Backlog (customer-accepted projects + service jobs to schedule)
Schedule
Parking Lot — unplaced work; tap one, then set tech + day
Add / Edit Equipment
Equipment Library 0
| Category | Model # | Vendor | Internal Description | Customer Description | Unit Cost | Price Checked | Actions |
|---|
Add / Edit RMR Service
One tier (min 1, max a big number) = a flat per-unit rate. Multiple tiers = volume pricing by device count. Cost drives margin; Price is what the customer pays.
RMR Catalog 0
| Service | Frequency | Tiers (cost→price per unit) | Actions |
|---|
Add / Edit Contact
Contacts 0
| Name | Title | Company | Phone | Actions |
|---|
Add / Edit Site
Sites 0
| Label | Address | City | State | ZIP | Notes | Actions |
|---|
Data Import / Export
Export all equipment, contacts, and sites to a single spreadsheet for bulk editing. Import it back to sync — new rows are created, edited rows are updated, and rows removed from the file are deleted from the database. The id column is the key; do not edit it.
Company Logo
The logo shows in the app header automatically via your website URL.
For PDFs, upload the file once below — it's saved permanently and never needs to be uploaded again.
PNG or JPG recommended. Saved to cloud — shared across all users & devices automatically.
Watermark image (optional)
Prints as the faint diagonal watermark behind Modern PDFs. Best results: your mark alone on a transparent or white background, dark artwork — it renders at ~3% ink on white paper, so solid dark tiles or photos ghost as a dark box. If not set, the main logo above is used.
Transparent PNG recommended. Saved to cloud like the logo.
Company Info (on PDF)
Shared org-wide — every user’s proposals and PDFs use these values automatically.
Default Pricing
Charm Pricing
Proposal Numbering
Approvals (internal sign-off before a proposal goes to the customer)
Designated approvers receive “Send for approval” requests and clear proposals as Approved to Send. Admins can always approve. Shared org-wide; the ★ row is the default recipient. The Customer Accepted button (marking a job won) is separate and stays open to your estimators. Changes save with Save Settings.
With one approver, these run automatically — no extra steps.
Technicians (for Job Actuals — burdened $/hr)
Burdened rate = wage + taxes + overhead. Used to cost actual labor in the Job Actuals tab.